Refunds and Cancellation / 退款与取消

Last updated 2026-08-17 · 最后更新 2026-08-17

Refund window / 退款期限

Full refund within 14 days if the report missed a country you selected or a link was wrong. Email info@tjnovaltd.com with your order number.

How to request / 怎么申请

Email info@tjnovaltd.com from the address on the order, with the order number. We reply within 3 working days. 用下单邮箱发信到 info@tjnovaltd.com，附订单号，3 个工作日内回复。

What happens then / 之后会怎样

An approved refund returns to the original payment method. Access tied to the refunded order is withdrawn at the same time. 退款原路返回；对应的权益会同时收回。

Cancellation / 取消

One-time purchase. There is nothing recurring to cancel.